Returns & Exchanges
At Rowan, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't a perfect fit, we offer easy returns and exchanges within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Place the unworn items with original tags attached into their original packaging or a secure mailing box.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your package.
- 4.Drop Off and Track
Drop your package at any authorized carrier location; you will receive a confirmation email once your refund or exchange has been processed.