Frequently Asked Questions
Everything you need to know about shopping with Rowan.
What is Rowan's return policy?
We offer a 30-day return window for all unworn garments in their original packaging with tags attached. Please visit our returns portal to initiate a domestic or international return.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What materials are used in your apparel?
At Rowan, we prioritize sustainability and quality. Most of our collection is crafted from organic cotton, recycled polyester, and ethically sourced wool to ensure longevity and comfort.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking link. You can also view your order status by logging into your Rowan account.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and duties are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.